Shipping a guitar
Pack it
- Loosen the strings a few turns so the neck is not under full tension. Do not take them off.
- Wrap the headstock and support it: foam or rolled paper between the headstock and the case lid, so it can not snap if the box is dropped.
- Fill every gap in the case so nothing moves when you shake it. Tape the case latches.
- Double box: the case in a guitar shipping box, with padding on every side.
- Mark the box "Fragile" and "This side up".
Ship it
- Ship within 5 days of payment, or the order is canceled and refunded.
- Tracking is required on every sale. Add it on the order page.
- Over $1,500: signature on delivery and insurance at the full price are required. The order page will not take the tracking number until both are marked.
- Keep your receipt until the sale is paid out.
After delivery
- Mark it delivered with the date from the tracking page.
- The buyer has 48 hours to play it and report anything not as described. Then the payout releases.
- Buyers: let a cold guitar warm up in its case for an hour before opening it.
Local pickup and in-person delivery
- Meet in a public place. Many music shops welcome it.
- The buyer plays it, checks the serial and the photos, and taps "Got it". That pays the seller.
- No cash changes hands. The payment was made in the app.